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| HEWLETT-PACKARD HP 5y 4h 9x5 Clr LJ55/85xx HW SUPP U9800E |
| Product ID: |
55516 |
| Manufacturer Code: |
U9800E |
| Brand: |
HEWLETT-PACKARD |
| Model: |
HEWLETT-PACKARD HP 5y 4h 9x5 Clr LJ55/85xx HW SUPP |
| Brief Description: |
HP 5y 4h 9x5 Clr LJ55/85xx HW SUPP
5500 AND 8500 SERIES, 5YRS OF HARDWARE SUPPORT
4HOUR ONSITE RESPONSE 8AM-5PM STANDARD BUS DAYS
EXCL HP HOLIDAYS
This is not a stocked item, general lead time is 3 Days |
| Description: | PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
First Introduced : FEBRUARY 2004
SERVICE LEVEL : 5 Years 4 hr 9x5 Onsite
SERVICE TYPE : "On-Site" Service
COVERAGE WINDOW : 9 x 5 ( 9 hours coverage x 5 days)
RESPONSE TIME : 4 Hours
WARRANTY DURATION : 5 Years
DESCRIPTION : * For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site within 4 hours
after their call has been logged and for which they have a contracted
service window
* HP Services returns the covered hardware to operational condition,
repairing or replacing components or entire units as necessary
MEANT FOR : Color LaserJet 5500 / 8500 Series (excl MFP model) |
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